Products may be returned unopened and unused for a refund within 30 days of it's
delivery date. You may be charged a 15% re-stocking fee at our discretion. Items that are in un-sellable condition, no longer wanted, you changed your mind,
tested the product and did not like it will not be refunded.
Please note that we will only refund shipping costs if the return is a result of our error up to $9.95, unless prior arrangements have been made with the return department. Return your item(s) using UPS ground, FedEx ground or
standard U.S. Mail.
If you refuse your package, there will be return shipping charge. UPS, FedEx and the U.S. Post Office charge us for returned items. You will be charged the original cost of shipping, (even if you received free shipping),
plus the cost of return shipping. Unless we sent the wrong product or made some other error on shipping out your product.
You can expect a refund sent to the credit card company within 14 business days of BeautyNeeds receiving your return.
How to Return/Exchange Your Item